Privacy Policy
Privacy Policy
At HomeZen USA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.
1. Information We Collect
Personal Information: When you make a purchase or create an account, we may collect information such as your name, email address, shipping address, billing address, phone number, and payment information.
Automatically Collected Information: We automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing behavior on our site.
Cookies: We use cookies and similar tracking technologies to enhance your shopping experience, analyze site traffic, and personalize content.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, products, and services
- Send you marketing communications (where permitted by law and with your consent when required)
- Improve our website, products, and customer service
- Prevent fraud, abuse, and enhance the security of our services
- Comply with legal obligations and enforce our terms and policies
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (such as payment processors, shipping carriers, analytics providers, and email service providers).
- Legal Requirements: When required by law, regulation, court order, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access and review the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information, subject to legal or contractual obligations
- Opt out of receiving marketing communications at any time
- Manage or disable cookies through your browser settings
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. Where required, we take appropriate measures to ensure that such transfers comply with applicable data protection laws and that your information remains protected.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date at the top. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Email: support@homezenusa.com